Shipping Information

At Gepetto Mods, we ship worldwide (From Poland) with trusted carriers to ensure your order arrives safely and on time.

Shipping Options & Costs

• DHL Express – Fast and secure international delivery.

  • Flat rate: €50

  • Estimated delivery time: 2–7 business days (depending on destination).

• DPD - Europe Union Country Only.

  • Flat rate: €20

  • Estimated delivery time: 5–15 business days (depending on destination).

Processing Time

• Ready-to-ship items are dispatched within 2–5 business days after payment confirmation.

• Custom orders may require additional time depending on production details (you will be informed during the order process).

Customs & Import Fees

• International customers are responsible for any customs duties, import taxes, or additional charges required by their country.

• Gepetto Mods is not responsible for delays caused by customs clearance.

Tracking

• All shipments include tracking.

• Once your order is shipped, you will receive a tracking number via email.

Damaged or Lost Packages

• If your order arrives damaged, please contact us immediately with photos of the packaging and item.

• If your package is lost in transit, we will open a claim with the carrier. Resolution times may vary depending on the carrier’s policy.